Session Gallery
Payments & Transaction Troubleshooting
A group troubleshooting session focused on the Payments module: the part of GHL that most often goes wrong quietly. We walked through a live transaction ledger and worked out why specific payments had succeeded, failed, or been refunded, and what each state means for reconciliation.
- Reading the transactions table: provider, source, and status at a glance
- What a failed payment actually tells you, and what to check first.
- Refunds: how they surface, and keeping the ledger trustworthy
- Tracing a customer back through the pipeline, not just the payment row
Reading Facebook Ads Stats: And Knowing What To Do About Them
Most small business owners can read an ads dashboard, but don't know how to interpret it, so they end up making decisions on numbers they don't understand. This session walks the group through how to actually read ad performance data and, more importantly, what to change based on what the data is telling them.
- Reading the core metrics: what each one actually indicates about performance
- Separating a genuine problem from normal variance in the numbers
- Diagnosing which stage is failing: clicks, conversion rate, or cost per result
- Deciding what to change next: the ad, the audience, the creative, or the landing page
- Reading results honestly, including when to stop spending and re-test
Automated Workflows For Health Coaches
A dedicated session for health coaches building their first automation stack. We walk the group through the full pipeline, from the webinar where someone first opts in, through every automated step that follows, to a payment that goes through without anyone manually touching it.
- Webinar registration and the automated follow-up sequence that follows it
- Webinar reminder sequences: what to send, and when timing actually matters
- Connecting Stripe so payments process automatically inside the workflow
- Domain connection and why it matters for deliverability and trust
- Setting up WhatsApp, including getting message templates approved
Group Support & Troubleshooting Calls
An open-format session where attendees bring whatever is misbehaving in their accounts and we work through it together. The fix matters, but so does the diagnosis being visible: people watch the reasoning, learn the method, and can repeat it themselves the next time something breaks.
- Attendee-driven: whatever is broken that week gets fixed
- Screen-share diagnosis so the reasoning is visible, not just the result
- Patterns that repeat across different businesses and different accounts
- Written follow-up SOPs, so the same issue doesn't reopen next month
